Throughout COVID-19, Renown Health implemented remote patient monitoring services out of necessity.
Capacity and burnout are concerns for the health system and remote patient monitoring enables Renown Health to discharge COVID-19 patients home sooner. It also allows nurses and other clinicians to take a break from the in-person clinical environment and see patients virtually.
Renown Health has expanded the program to include chronic obstructive pulmonary disease patients and has seen reductions in 30-day readmissions rates as a result.
“We have been able to leverage RPM to enhance the quality, to create more access and capacity for care, and also to benefit our care team and provide opportunities where they can provide meaningful care in a different way,” Fong said.
For Novant Health, they are working on setting up a 24/7 remote patient monitoring program by the end of this year, starting with the bariatrics service line, said Amber Karol, director of digital health at Novant Health.
In the meantime, similar to Renown, Novant has leveraged virtual health to send COVID patients home sooner. Since September, 82 COVID patients have been discharged sooner and monitored from home.
The system also launched a pilot program that involves shipping to patients’ homes COVID tests with the intention to expand system wide. There are plans to expand the program to flu tests as well.
Karol said by delivering tests to patients’ homes, “instead of making them come to us,” it enhances patient experience and quality of services.