Technological innovation in revenue cycle processes has grown leaps and bounds over the past few years. However, many back-end revenue cycle processes, like claims submission and denials management are often still manual, time consuming and prone to human error. Implementing intelligent automation can help providers eliminate inefficiencies and realize greater revenue.
Recognizing the power of intelligent automation, Mount Sinai Health System in New York City set out to transform processes at its central billing office. Join Mount Sinai revenue cycle leaders Edward Peterson and Nestor Diaz as they discuss how they have reduced accounts receivable days, enhanced payment reconciliation, and increased efficiencies of several back-end revenue cycle processes.
In this webinar, Edward and Nestor share:
- Criteria Mount Sinai looked for when selecting a clearinghouse partner
- Ways to use exception-based work queues for increased staff efficiency
- The power of a single source of truth for data in decision-making
- Key insights for ensuring automation can provide long-term scalability