As the COVID-19 pandemic emerged in the U.S., health systems, medical groups and payers scrambled to transform their processes, protocols and technology to provide safe, efficient care at a massive scale that couldn't have been predicted. Virtual care quickly transformed from an emerging delivery platform to healthcare's new normal. During this session, experts will discuss best practices, offer lessons learned and showcase innovations that are enabling this historic shift.
Join this session to:
- Gain best practices for efficiently expanding access to virtual care and ensuring a positive patient experience
- Identify strategies for enabling clinicians and staff to work effectively in the virtual environment
- Learn how your organization can avoid common pitfalls in virtual care expansion