As healthcare leaders scrutinize costs and quality, they’re looking to emerging technology to help them optimize processes and improve employee productivity. Artificial intelligence and machine learning are increasingly being used to automate critical business functions and support clinicians making complex clinical decisions. As the pandemic challenges healthcare organizations to think innovatively to improve cost effectiveness, AI is likely to play an even bigger role.
In a discussion with Modern Healthcare Custom Media, three industry leaders offered their thoughts on the promise of this technology and shared best practices for implementing it within healthcare organizations
Peter Durlach is senior vice president, healthcare strategy & new business development, at Nuance Communications. He holds a pivotal role in advancing the portfolio of healthcare solutions to align with the shifting needs of healthcare clients.
Scott Weingarten, M.D., MPH, is chief clinical and innovation officer at Premier and CEO at Stanson Health, a Premier company. He is a professor of medicine and consultant to the CEO at Cedars-Sinai.
Shashi Yadiki is president of NTT DATA’s Health Plan business. He and his team focus on enabling digital transformation, intelligent automation, business processas-a-service and value-based care models for their clients.