The COVID-19 pandemic caused health system leaders to rapidly change how they approach all aspects of operations from supply chain to partnerships with communities and competitors. Leaders are now thinking about how these strategy shifts can continue moving forward to improve operational efficiency and health outcomes for patients.
Sue MacInnes, chief market solutions officer at Medline Industries, led a discussion with five health system executives at Modern Healthcare’s 2021 Leadership Symposium to share their operational approaches throughout the pandemic, their sustaining impact and how they are translating what they learned for the future.
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