Where healthcare challenges find solutions
NYC Health & Hospitals reduces clinic wait times with open access scheduling
The health system made changes to scripting at its call center and adopted new scheduling templates to improve primary-care clinic wait times.
Online check-ins help urgent-care clinics manage patient throughput
As demand for urgent care surges, healthcare organizations are disrupting a business dominated by walk-ins by offering patients the option to save their spot online.
Intermountain launches value-based care spinoff
The venture will provide affiliated network management guidance and analytics software related to telehealth, patient experience and social determinants.
Rockland County hospital tackles measles with pre-hospital triage
As Rockland County, N.Y., continues to suffer from a measles outbreak, local provider Montefiore Nyack Hospital has opted to build a measles alert into the communication system it shares with emergency medical services.
HCA buys two dozen urgent-care centers from Fresenius Medical Care
The acquisition adds eight urgent-care centers to HCA's 37 North Texas locations.
Hip, knee surgery readmission rate improvement slows under CMS program
While hip and knee surgery readmission rates have declined, the most dramatic improvements happened before providers even knew the procedures were included in the Hospital Readmissions Reduction Program, a new study finds.
Blue Cross of Minnesota and North Memorial Health to co-own 20 health clinics
Blue Cross and Blue Shield of Minnesota and North Memorial Health will enter into a joint venture to co-own the health system's 20 clinics.
Kaiser Permanente to build new Oakland headquarters
Kaiser Permanente plans to construct a new headquarters in Oakland, Calif., a move expected to save the health system $60 million a year in reduced operational costs.
Healthcare staffing agencies' outlook softens as providers control costs
Staffing companies that serve hospitals are particularly vulnerable as emergency department volumes decline and health systems develop predictive tools to better measure demand.
Revenue growth overtakes cost-cutting as hospital executives' top priority
Revenue growth overtook cost control as executives' top priority, according to an Advisory Board Co. survey of 90 C-level executives.
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