The health system made changes to scripting at its call center and adopted new scheduling templates to improve primary-care clinic wait times.
As demand for urgent care surges, healthcare organizations are disrupting a business dominated by walk-ins by offering patients the option to save their spot online.
The venture will provide affiliated network management guidance and analytics software related to telehealth, patient experience and social determinants.
As Rockland County, N.Y., continues to suffer from a measles outbreak, local provider Montefiore Nyack Hospital has opted to build a measles alert into the communication system it shares with emergency medical services.
The acquisition adds eight urgent-care centers to HCA's 37 North Texas locations.
While hip and knee surgery readmission rates have declined, the most dramatic improvements happened before providers even knew the procedures were included in the Hospital Readmissions Reduction Program, a new study finds.
Blue Cross and Blue Shield of Minnesota and North Memorial Health will enter into a joint venture to co-own the health system's 20 clinics.
Kaiser Permanente plans to construct a new headquarters in Oakland, Calif., a move expected to save the health system $60 million a year in reduced operational costs.
Staffing companies that serve hospitals are particularly vulnerable as emergency department volumes decline and health systems develop predictive tools to better measure demand.
Revenue growth overtook cost control as executives' top priority, according to an Advisory Board Co. survey of 90 C-level executives.
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