Cigna aims to improve customer relations while keeping a close eye on the bottom line. If it works, other insurers may be tempted to copy the playbook.
Independence Health Group President and CEO Gregory Deavens will retire at the end of 2025 after nine years at the Independence Blue Cross parent company.
Rising health insurance exhange enrollment, paired with stricter Medicare marketing rules, attracted rogue actors to the marketplaces, brokers say.
Humana depends more than other insurers on revenue from Medicare Advantage.
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