Webinar: Improve productivity in your revenue cycle management process

Between rising self-pay account volumes, decreased reimbursements and ever-changing regulations, provider revenue cycle leaders are tasked with the seemingly impossible: decrease days in Accounts Receivables and speed up payment capture, while ensuring services are paid in full by the appropriate payers. Staff productivity across the patient journey is critical to the claims lifecycle.

Join us as we explore strategies to turn revenue cycle mistakes and headaches into streamlined, effective processes from patient access all the way to payer reimbursement.

We will discuss how to:

• Leverage technology to support staff throughout the revenue cycle process
• Report and learn from staff workflow patterns to continuously make incremental improvements
• Engage patients in their full experience - from intake through payment - to drive revenue results

Tony Rinkenberger
Revenue Cycle Executuve & Management Consulant
Innovo Adivsors, LLC
 

Tony Rinkenberger is a healthcare revenue cycle executive and consultant improving revenue performance for hospitals, health systems, physicians, payers and clearinghouses. Tony helps build top-performing teams motivated to consistently improve revenue outcomes using technology and data analytics to identify and proactively address operational opportunities for improvement. Since, no one succeeds on their own, Tony brings 25+ years of revenue cycle experience to creating collaborative relationships, achieving collective success.

Derek Shaw
President
Invicta Health Solutions

Derek Shaw is a technology visionary with 20+ years of experience in the healthcare industry, specifically in third-party billing and insurance recovery, and comprehensive revenue cycle solutions. He has led operations, revenue cycle projects, data integration, and process optimization activities in service to some of the largest healthcare and hospital systems in the U.S. As Invicta’s President, Derek leads all technology-related product development such as: Robotic Process Automation (RPA); Artificial Intelligence (AI) solutions; application programming interfaces (API); and interoperability design. He holds a BBA as well as an MBA from the University of Houston’s Bauer College of Business.

Dawn Lunde
Senior Director, Sales Engineering
ABILITY

As a creator of ABILITY SECUREPAY®, Dawn Lunde is an expert at harnessing technology to boost patient payments. In more than 25 years in the healthcare industry, she currently oversees the team of revenue cycle, clinical and workforce optimization product experts at ABILITY, has led provider relations and contracting at health insurance companies, provided network management at an association of 45 clinics and served as a consultant to independent practices and hospitals.

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