The trust between provider and patient has long been a point of contention. A history of marginalizing some communities, and less than stellar representation within clinical ranks created rifts that only now are being addressed. This has become top up of mind for providers and payers as the wellbeing of communities becomes not just a hope, but an imperative. But even the most progressive and advanced organizations struggle to connect with patients who might need an array of services outside the walls of a clinic or hospital.
Dr. Shreya Kangovi, founding director of the Penn Center for Community Health Workers and an associate professor at the University of Pennsylvania Perelman School of Medicine, joins The Check Up to talk about an innovative strategy for the wellbeing of marginalized communities.