In our last episode, Dr. Carladenise Edwards, the incoming chief strategy officer for Henry Ford Health talked about how leaders can navigate the two crises that have engulfed our country over the last few weeks: the COVID-19 pandemic and the civil unrest that has led several brands and healthcare organizations to declare their commitment to ending racism against black Americans.
That’s great and all, but now the conversation has shifted to ‘What do we do?’ What action steps should healthcare organizations take?