University of Louisville Physicians (ULP) is a leading academic medical center, offering one of the largest, multi-specialty physician practices in Kentucky. With 78 specialties, more than 900 providers and more than 200 practice locations, ULP’s physicians offer compassionate, expert care to people of all ages and backgrounds.
In 2020, a community provider group comprised of more than 200 providers joined ULP, building on the center’s mission to increase community access to specialty care. ULP’s leadership team set out to integrate services using methods that would grow patient offerings and enhance operational efficiency. Across both the academic and community provider operations, the teams successfully increased ambulatory patient visits by 10 percent and achieved $6 million in combined savings and revenue enhancements.
Wade Mitzel, ULP’s chief operating officer, shares how the organization experienced rapid growth and improved access to underserved patients.