Cleveland Clinic has named Kelly Hancock its chief caregiver officer, a new position created to align all aspects of caregiver engagement with a focus on the clinic's team-based culture, according to a news release.
Hancock, who has served as the health system's executive chief nursing officer and chief nursing officer of its main campus since 2011, in her new role will be the executive leader for the Nursing Institute and Human Resources. The goal of this approach is to enable the future team-based delivery of superior patient care while continuing to position Cleveland Clinic as one of the best places to work in healthcare, according to the release.
During her time as an executive leader, Hancock fostered a strong administrative and clinical atmosphere to promote staff education and development, as well as cohesion between all disciplines, professional nursing care and patient care throughout the system, according to the release.
Hancock, who began her career at the clinic in 1993 as a nurse associate, earned her DNP from Chamberlain College of Nursing in 2015 and her MSN from Breen School of Nursing at Ursuline College. A board-certified Nurse Executive through the American Nurse Credentialing Center, she is also a member of the American Organization of Nurse Executives, the American Association of Critical Care Nurses and the Honor Society of Nursing–Sigma Theta Tau International, according to the release.
"Kelly Hancock named Cleveland Clinic's chief caregiver officer" originally appeared in Crain's Cleveland Business.