Modern Healthcare, along with analyst Paul Keckley, conducted a two-pronged survey in March and April to gauge what executives think about the future and which trends will have the biggest impact on the industry. Keckley engaged in a lively discussion with Dr. Stephen Klasko, CEO of Philadelphia-based Jefferson Health, about the survey results during the Transformation Summit’s opening session. Here’s what they had to say about the hot topic of disruption during their hourlong conversation.
Klasko: We’re going through a once-in-a-lifetime change in healthcare from a B-to-B model to a B-to-C model; the physician and administrator as the boss to the patient is the boss. If you believe that … you have to fundamentally change how you view things.
Keckley: The people outside this industry—the Apples and Googles and Microsoft, and even groups like Optum—have already made that bet. They’re deploying capital to that endgame. But those of us inside think it’s probably not as real.