Healthcare organizations will look at the COVID-19 pandemic as a tipping point.
It will permanently shape how healthcare companies operate, spurring a new sense of urgency and resilience, executives said at Modern Healthcare’s Leadership Symposium last month.
Health systems have pursued alternative revenue sources as they focus on stabilizing not only their organization but the broader community. Healthcare leaders have adopted a new communication strategy as traditional business models and working environments have been tested. The social determinants of health have become a strategic imperative as organizations address healthcare’s systemic inequities.
“The things we need to talk about have evolved,” said Kate Gallego, mayor of Phoenix. “In many ways what seemed like policy opportunities six months ago have become policy imperatives today.”