Keeping younger members of the workforce motivated, and even enthusiastic, amid economic uncertainty and burnout can be a struggle for many organizations in the healthcare industry. The companies that topped Modern Healthcare’s Best Places to Work in Healthcare for Millennials list this year provide their employees with plenty of opportunities to reach their full potential.
At Firsthand, a startup that serves people with serious mental illness such as bipolar disorder, major depressive disorder and schizophrenia, the mission is the meaning for many on staff. The New York-based company contracts with Medicaid managed care plans in Tennessee, Ohio and Florida to improve outcomes for members. Some of its employees have themselves had a serious mental illness diagnosis or substance use disorder.
“The work that we’re doing is very personal to many members of our team,” said Amy Forrester, chief people officer.
Most of Firsthand’s employees are peer recovery specialists who work to build trust with health plan members in order to effectively address physical, mental and social issues. About 40% of the company’s workforce is younger than age 40.