While health systems across the nation struggle to meet patient surges in the wake of the novel coronavirus, many CEOs agree it’s had an unexpected outcome: bringing a wave of innovation.
“It’s caused all of us to think about everything differently—and it’s allowed all of our systems to realize just how adaptable we are,” said Dr. R. Lawrence Moss, CEO of Nemours Children’s Health System, based in Jacksonville, Fla.
He’s not alone in feeling that way. Nearly 43% of health system leaders said the COVID-19 outbreak accelerated innovation projects at their respective organizations, according to Modern Healthcare’s most recent Power Panel survey of top healthcare CEOs. And 42.9% said the pandemic both accelerated and delayed innovation.
That’s a trend seen across the industry. “We have definitely seen an increase in innovation, simply by necessity,” said Adam Seyb, a director in West Monroe Partners’ healthcare practice, noting telehealth has proved one of the most popular innovations to be adopted in the wake of COVID-19.
“Before this, if you would have said, ‘You need to stand up roughly 8,000 providers doing telemedicine in a matter of weeks,’ the answer would be, ‘Yeah, right, we can’t do that’—but they did,” he said of one health system he’s worked with during the outbreak.