UnitedHealth Group has faced an unprecedented past year, navigating events that have tested its finances, operations and reputation.
The healthcare giant, which brandishes a market capitalization of nearly $430 billion despite the setbacks, is navigating federal investigations into its business practices, higher medical costs straining its insurance business, pressure on its OptumRx pharmacy benefit manager business and backlash from consumers over claims denials and costs.
Related: Change Healthcare data breach: Industry 'not fine' 1 year later
It also is continuing to manage the fallout from the catastrophic cyberattack on its Change Healthcare technology company and move forward after the fatal shooting of UnitedHealthcare CEO Brian Thompson.
Still, amid inordinate challenges, the company saw wins, including earning higher Medicare Advantage star ratings than originally awarded. It expects to grow its Medicare Advantage membership while rival insurers scale back, and has seen continued interest from clients wanting to work with OptumRx.
UnitedHealth Group recorded its highest-ever annual revenue last year, of $400.3 billion, a 7.7% increase. Net earnings dropped 34.1% to $15.2 billion in 2024.
Here is a timeline of key events during the company’s past 12 months.
