Integrated health system Highmark Health launched a consulting business on Tuesday aimed at helping healthcare companies and others digitize their operations.
Named Lumevity, the new subsidiary will focus on helping customers identify automation opportunities, operate under the Agile methodology and help executives and front-line employees alike navigate operational changes. The Pittsburgh-based healthcare company will look inward to inform its customers' strategy—Highmark credits its technology and HR moves for contributing nearly $500 million in profit and freeing 8 million hours of time for its 35,000 payer, provider and IT employees over the past three years.
"Lumevity is born from Highmark Health's success in organizational effectiveness, digital transformation and change management across its diverse portfolio of businesses," Larry Kleinman, executive vice president and chief human resources officer of Highmark and co-founder of Lumevity, said in a statement. "When guiding clients inside the healthcare industry and beyond, Lumevity will use the same principles to improve customer experience, boost employee engagement, free up resources and drive profit margins."
Highmark contends that Lumevity will help it grow its three lines of business. The company is the parent of insurer Highmark Inc., which counts more than 6 million members, healthcare IT provider HM Health Solutions and Allegheny Health Network, which is made up of 13 hospitals.
"Lumevity is one of several key growth drivers, which translates to better care, lower cost and greater access for Highmark Health's members and patients," Deborah Rice-Johnson, president and chief growth officer of of Highmark's insurer arm, said in a statement.