Lean Healthcare principles have proven to be an invaluable tool for hospitals and health systems seeking innovative approaches to accommodate volume growth, reduce waste, enhance value, and improve overall patient experience.
The key tenets of Lean Healthcare include:
- Focus on processes that create value
- Eliminate waste
- Promote efficient flow
- Continuously improve processes and people
Jody Crane, MD, MBA, TeamHealth's chief clinical officer for emergency medicine, and Chuck Noon, PhD, consultant for TeamHealth and professor in the Haslam College of Business at the University of Tennessee, conducted a three-day workshop with Baptist Health in Montgomery, Ala., to address a number of operational challenges, including working in siloes, poor communication within the ED and across other departments, inefficient processes, and tremendous care variation.
Click below to read about the workshop and Baptist Health's efforts to improve operations and outcomes while reducing expenses in a rapid improvement environment.