Webinar: Making smart digital investments: Insights from Baptist Health

To say that 2022 has challenged healthcare providers is an understatement. With material and labor costs at record highs this year, leaders are being more selective regarding when, where and with who they invest. At the same time, the pressure from consumers for healthcare providers to deploy digital solutions is accelerating. Introducing digital health capabilities must drive patient loyalty and limit disruption, while also reducing operational costs and waste.

This webinar, featuring insights from the chief digital and information officer at Baptist Health, will offer strategies for healthcare providers to select the right digital investments for their organization, focusing on solutions that will optimize healthcare operations, from back, middle, and front offices, and greatly improve the patient experience. You’ll also hear how Baptist Health is benefiting from smart digital health investments including cost savings realized.

Key takeaways from the webinar will be:

• Learn successful initiatives and approaches to reduce waste
• Realize new solutions available to enhance operations
• Maximize return on invest for digital investments

Drew Koerner
CTO, Healthcare
ServiceNow

Drew Koerner is the Healthcare CTO in ServiceNow’s Healthcare Practice. Koerner has over 20 years in information systems experience, with 15 years of that time in healthcare IT and 15 years in solutions, development and strategy for healthcare IT. Drew helped create a number of solutions designed to help doctors and nurses proved better outcomes and in the end, provide better patient care. Koerner came from the Malcolm Baldrige winning Poudre Valley Health System where he was responsible for the server, storage, security, architecture and virtual environment. Additionally, he assisted in building VMware’s healthcare vertical from early 2011 to 2018 including a number of impactful healthcare solutions including in depth expertise with Epic, MEDITECH and Cerner. This continues at ServiceNow with solutions like physician onboarding, eliminating EMR outages and securing patient data.

Aaron Miri
SVP, Chief Digital & Information Officer
Baptist Health

Aaron Miri joined Baptist Health as the Senior Vice President and Chief Digital and Information Officer in 2021. In this position, he is responsible for creating the future of Baptist Health from an information technology perspective, with an emphasis on digital strategy, innovation, cybersecurity, and integration of technology across the enterprise. Miri has more than 20 years of health care and technology experience. Prior to joining Baptist Health, Miri served as the Chief Information Officer for The University of Texas at Austin, Dell Medical School and UT Health Austin (Texas). His roles prior to UT Austin include Chief Information Officer for Imprivata, a health care IT company based in Boston; Chief Information Officer for Walnut Hill Medical Center in Dallas, Texas; and Chief Technology Officer for Children’s Health System of Texas in Dallas. He is a Certified Healthcare Chief Information Officer (CHCIO) through the College of Healthcare Information Management Executives, a distinguished Fellow with the Health Information Management Systems Society (FHIMSS), a distinguished Fellow with the College of Healthcare Information Management Executives (FCHIME), and he is a Project Management Professional (PMP) with the Project Management Institute.

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