In the quest to build, reinforce or expand the “digital front door,” healthcare organizations often encounter challenges that leave them stuck in a proverbial revolving door – spinning in circles, instead of making progress on digital transformation initiatives.
Join our industry experts as they share how healthcare organizations have overcome real-life obstacles to reach and exceed their patient and member experience goals.
Attendees will learn how to:
- Define “Digital Front Door” for your organization
- Appreciate the difference between experience and engagement
- Make the right technology investments for today and tomorrow
- Position employee experience strategy a critical success component