University of Rochester Medical Center is testing on-demand telehealth appointments at kiosks inside local bank branches.
The pilot program combines the system's telehealth capabilities with physical, internet-connected stations at three Five Star Bank locations in rural areas where the provider does not have physician offices.
The goal of the kiosks is to reach patients who face long commutes to in-person care or challenges accessing virtual care in their homes. The Rochester, New York-based system is using its providers to virtually staff the stations, which are inside a private room and available during bank branch operating hours. Patients enter demographic and insurance information at the unit made by consumer health company Higi before being connected with the provider.
The units measure a patient's blood pressure, pulse rates, along with weight and body mass indexes. Stations can also score patients based on risk for type 2 diabetes, as well as heart attack and stroke. The stations then send the information to the provider.