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February 13, 2025 05:00 AM

How medtech is meeting the demand for hospital-at-home care

Lauren Dubinsky
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    Cardinal Health

    A patient using a continuous glucose monitor distributed by Cardinal Health at her home.

    Medtech companies have their eye on the growing hospital-at-home market, which is driven largely by the rising elderly population, the prevalence of chronic diseases and favorable reimbursement policies.

    There have been hiccups but some of the largest health systems have leaned into providing hospital-level care at home. Other systems, meanwhile, are establishing smaller programs that don't involve acute-level care and are less costly to scale.

    Related: Providers see hospital-at-home growth potential in cancer care

    The desire to safely provide care for patients at home is creating a ripe opportunity for companies like Masimo, Cardinal Health, Medline Industries and McKesson, despite some uncertainty.

    The global home healthcare market was valued at $257 billion in 2023 and is projected to reach nearly $531 billion by 2032, according to a Vantage Market Research report published in September. North America made up the largest share of the market in 2023, accounting for 43.2% of its overall revenue.

    Interest in providing acute-level care in the home took hold during the COVID-19 pandemic when understaffed hospitals were filled with sick patients. The Centers for Medicare and Medicaid Services launched its Acute Hospital Care at Home initiative in November 2020, which allows Medicare-certified hospitals to receive reimbursement for delivering in patient-level acute care in people's homes at the same rate as if the care was provided in hospitals. The initiative was extended through March 31, but Congress must pass legislation to keep it going.

    Rob Schlissberg, president of Cardinal Health at-Home Solutions, said he believes the waiver will be extended. “There's not many things that everybody agrees on,” he said. “This seems like one.”

    An attractive opportunity

    Executives from patient monitoring company Masimo spoke at this year’s J.P. Morgan Healthcare Conference about the company’s plans to focus on the hospital-at-home market.

    It plans to offer products that monitor patients recovering at home after being discharged from a hospital and those with chronic illnesses, said Michelle Brennan, then-interim CEO.

    The company sells a wearable device called Radius VSM that can monitor oxygen saturation in the blood, blood pressure, heart rate and more as well as detect arrhythmia. Bilal Muhsin, chief operating officer, said during the presentation that the company intends to sell it to providers for home use.

    “The challenge at home is a big challenge for these post-operative patients, and technology that can measure with the same accuracy you have in hospitals for these patients at home is going to be really important to those outcomes,” he said.

    Cardinal Health is boosting its investment in the space through its planned acquisition of Advanced Diabetes Supply Group. The deal, anounced in November, would be worth an estimated $1.1 billion.

    Cardinal Health CEO Jason Hollar said during a JPM presentation that buying Advanced Diabetes would increase its at-Home Solutions business revenue by $1 billion. Advanced Diabetes serves around 500,000 patients per year, selling products such as continuous glucose monitoring devices. Once the deal closes, it will become part of at-Home Solutions, which operates three businesses.

    The Cardinal Health at-Home distribution business sells medical supplies for chronic conditions such as diabetes, sleep apnea and incontinence to home medical equipment providers, home health aide agencies and their patients.

    The Velocare business, which services hospital-at-home programs, offers products such as patient monitors, supplies for chronic obstructive pulmonary disease care, urological products, medical-grade meals and waste removal services. The Edgepark medical supplies business delivers products directly to patients’ homes, primarily focusing on diabetes care, but also ostomy, urology and wound care.

    The company partners with 700 national brand manufacturers but also sells its own branded products for incontinence, nutritional delivery and wound care.

    Medline

    AutoStore robots operating in a Medline distribution center.

    Automation improvements

    Cardinal Health, along with Medline and McKesson, two other sellers of medical products for home use, have been investing in warehouse automation technology to get products to customers faster.

    Both Medline and Cardinal Health use an automated storage and retrieval technology called AutoStore in some of their warehouses. Self-driving robots move across the top of stacked storage bins and pick up, reorganize and deliver bins to fulfill orders.

    “Instead of the worker in the warehouse having to go down an aisle and find the product, they stand in one location and the robot brings the product to them,” Schlissberg said.

    Cardinal Health is using the technology at its Grove City, Ohio, and Greenville, South Carolina, warehouses and is installing it at a new site in Fort Worth, Texas, that is expected to be fully operational this summer.

    Medline has 45 distribution centers in the U.S. and can deliver to 95% of U.S. customers by the next day, said Steve Brody, senior vice president of Homecare at Medline. The company has about 20 AutoStore installations, which consists of more than 1,700 robots, and has plans to expand that further.

    McKesson has 16 distribution centers and said it’s able to deliver products to patient's homes within 48 hours or less.

    Correction: An earlier version incorrectly said the Cardinal Health at-Home distribution business sold wheelchairs and hospital beds.

    Related Articles
    Hospital-at-home alternatives score with some providers
    Virtual hospital-at-home could offer alternative to CMS waiver
    Home health to be core driver of Aveanna’s growth, CEO says
    How tech companies are working to expand hospital-at-home
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