“Things that benefit providers also benefit the payers because it reduces their workload of constantly redoing things," Faulkner said.
The move expands on Epic's strategy to court more insurance customers that began in 2019 with the creation of its Payer Platform. The platform allows insurers to access data from EHRs.
In January, Epic launched Showroom, a website for customers to learn about products and services that work within its EHR. Within Showroom, Epic is promoting a feature called Health Grid to help non-health system customers collaborate with its legacy health system customers Faulkner said more than half the company’s health system and medical group customers are connected to one or more payers.
Related: How Epic is courting customers outside of hospitals
“All these groups are threaded together,” Faulkner said. “The seven largest national payers are in the Health Grid.”
Along with its focus on the payer space, Epic revealed at the conference it is building a specialized large language artificial intelligence model for healthcare. The company is creating an AI model that will derive insights from its analytics and research platform Cosmos. Epic also said it is building additional AI tools for charting and medical coding.
A lot of Epic’s work this year has focused on AI. In May, the company launched an open-source tool that allows healthcare providers to test and validate AI models.
