Amazon is consolidating its healthcare businesses, the tech giant said on Thursday.
The company is axing its Amazon Clinic telehealth marketplace after only 19 months. In its place is a pay-per visit telehealth model where users are automatically connected to a provider rather than getting to choose a third-party vendor in the marketplace.
Read more: How Amazon built its healthcare strategy from Haven to One Medical
Amazon One Medical’s pay-per-visit telehealth service will cost $29 for a messaging appointment and $49 for a video visit.
The service has been rebranded as Amazon One Medical, combining it with the tech giant's in-person clinic primary care offering. Amazon acquired primary care company One Medical for $3.2 billion in February 2023.
Amazon will continue to use the telehealth service to treat common health conditions including sinus infections, erectile dysfunction and urinary tract infections. A spokesperson for the tech giant said it will continue to work with some of the third-party vendors from the marketplace but did not specify which ones will remain.
The tech giant previously partnered with four companies in the marketplace: telehealth company SteadyMD; virtual care platform Wheel; women's health-focused virtual provider Hello Alpha; and text-based provider Curai Health.
SteadyMD, Wheel and Hello Alpha were not immediately available for comment. Curai Health declined to comment.
Amazon’s membership-based One Medical members can still access in-person care at One Medical brick-and-mortar offices or through its app for virtual care. Amazon sells One Medical membership to customers for $199 per year while its Prime members can get it for $99 per year.
The company has made a series of strategic shifts this year in healthcare. In February, Amazon cut "a few hundred roles" across its One Medical and pharmacy divisions. The tech giant reduced its corporate office space for One Medical a few weeks after those job cuts. Despite the reductions, One Medical CEO Trent Green told Modern Healthcare the company eyed expansion.
Amazon first launched virtual health offering Amazon Clinic in November 2022. In May, Amazon confirmed general manager and chief medical officer of the Clinic Dr. Nworah Ayogu had left for venture capital firm Thrive Capital.
The company also operates Amazon Pharmacy and the RxPass service as well as Amazon Web Services, which aims to bring more hospital data to the cloud.
