About the Survey
This survey is intended for U.S. patient-satisfaction measurement firms that analyze various sectors of the healthcare industry. Results of this survey create our annual Largest patient satisfaction firms list. This survey was first published in 2006.
Most Recent Survey Results: Largest patient-satisfaction measurement firms: 2019
An alphabetical list of past survey respondents is listed on the page.
To view previous years of this report, visit the Rankings section of the Data Center.
Please see below for details on the next upcoming survey.
Frequently Asked Questions
Q: How can my company participate?
A: Email a name, title, email address and phone number of the appropriate contact(s) to [email protected] to be added to the distribution list for this survey.
Q: When will the survey open?
A: The 2020 survey will open in late August.
Q: When is the completed survey form due?
A: The 2019 survey will close on October 5.
Q: What happens with this survey's results?
A: The data collected from this survey goes to create the Largest patient-satisfaction measurement firms ranked list that will be featured in the By the Numbers section of Modern Healthcare and offered online. Visit our Data Center for the most recent Patient Satisfaction Measurement Firms Survey results.
Q: When will the results be published?
A: The 2020 Patient Satisfaction Measurement Firms Survey results are slated to appear in the Oct. 26 issue of Modern Healthcare.
Q: How much does it cost to participate?
A: There is no cost to participate in this survey.
Q: Can we still send in information if the deadline has passed?
A: Yes, the link will still be active for you to submit online. However, your information will not be taken into consideration for the survey results. A late submission will not be considered for participation. It will, however, be saved into the database so that it can be accessed for next year's survey.
Q: Who can I contact with questions about this survey?
A: Megan Caruso, data specialist, at [email protected] or 312-649-5471.
Advertising opportunities
For information on Survey Sponsorships, please contact Ilana Klein, advertising director of Modern Healthcare, at [email protected] or 312-649-5311.
Reprints/Licensing
For information on color reprints and surveys, please contact Lauren Melesio at [email protected] or 212-210-0707. Available reprint options are detailed online.
Modern Healthcare's survey results data, unless otherwise specified, are a copyrighted product of Crain Communications Inc. All rights reserved. Reproduction or use of the result charts, rankings and database contents in any manner other than as allowed under this license agreement is strictly prohibited. The copyrighted charts, lists and database contents may not be copied, shared, resold, redistributed, sublicensed or publicly displayed on a website without the permission of Modern Healthcare. This restriction applies to lists of selecte