The healthcare industry is starting to play catch-up following a cyberattack on UnitedHealth Group’s Change Healthcare subsidiary nearly five weeks ago that forced the company to disconnect its vital everyday systems.
Change Healthcare processes about 50% of medical claims and manages prior authorization requests and reimbursement processes. The unprecedented network outage has forced hospitals, nursing homes, pharmacies and other providers to scramble as they try to mitigate operational and financial challenges.
Related: Insurer responses to Change outage fail to impress providers
Change Healthcare has begun restoring systems, but providers have said they will be grappling with issues for some time.
On Friday, UnitedHealth Group said it expects this week to restore eligibility processing, benefits verification capabilities and pharmacy claims submission software. UnitedHealth Group also said Change Healthcare will begin processing $14 billion in medical claims as software returns online.
Here’s a closer look at the fallout from the Change Healthcare cyberattack.
5 weeks of uncertainty: How the Change breach has unfolded
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