Ascension said Friday it has restored access across all markets to the core system for electronic health records and patient portals after a cyberattack.
Patients should see a smoother process for scheduling appointments and filling prescriptions, plus improved wait times, Ascension said in a news release. Some information may be temporarily inaccessible as the system updates medical records collected in the last month, according to the health system.
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"Additional systems connected to and dependent on the EHR system may still be in the process of coming back online," a spokesperson said.
Ascension did not provide further details on what additional systems still need to be restored and the expected timeline for restoration. Ascension set a June 14 deadline for restoring electronic medical records.
Ascension reported unusual activity on its systems May 8 and later confirmed it as a ransomware attack. Earlier this week, Ascension said it believes personal data may have been compromised in the cyberattack but did not provide further details on what data was affected. Hackers stole files from seven servers after an employee mistakenly downloaded a malicious file.
An investigation into the cyberattack is ongoing.
St. Louis-based Ascension, which operates 140 hospitals across 19 states and Washington, D.C., is offering free credit monitoring and identity theft services to patients and employees.
