Clinical quality plays a crucial role in talent placement

Providing quality talent to healthcare organizations requires more than recruiting candidates for open roles. Each position is unique, from the level of patient care acuity involved to how the role relates to the organization’s overarching goals and culture.

To effectively attract the right talent, organizations must take a holistic approach to understanding the nuances of each role. This will serve to ensure that every placement is a success and helps the organization align with its long-term goals.

The foundation for strong relationships

Every healthcare organization across the country has its own challenges, opportunities and culture, and these differences require tailored approaches to acquiring talent. A great hire for the ICU at one organization might not be the right fit for the ICU at a hospital across town. Obtaining the right fit for every role – the right experience, qualities, motivations, etc., – isn’t possible without a deep, foundational understanding of every opening and candidate.

At AMN Healthcare, our dedicated clinical team of more than 50 professionals worked to develop a proprietary tool and process for conducting a methodical assessment of client talent needs. With this tool, the team collects information and ask a series of questions to ensure we understand what technologies an organization uses, how its systems operate and how processes and workflows are organized to support patient care services. Additionally, we work to understand the procedures the institution is most focused on providing, and what efforts are underway or planned in preparation for accreditation or Magnet® certification.

Diverse organizations are built with diverse talent

To better serve the organizations we partner with, we have developed a diverse clinical leadership team – diverse in culture, education, experience and the practice environment. It starts with hiring key talent with backgrounds representative of our clients and their practice settings.

Clinical leaders at AMN Healthcare are licensed professionals, most of whom have advanced degrees, including masters and doctorates. The team is experienced in leading people, projects and programs, ensuring they have the knowledge to handle talent needs of any size. In addition to the right educational credentials and professional development, they are experienced in human resources, quality, clinical practice and risk management.

By intentionally hiring professionals with a variety of work backgrounds and developing a culture of shared knowledge and experience, we have greater ability to support our clients regardless of the care setting.

We invest heavily in onboarding and ongoing development of our clinical leaders, continuously looking at where competency gaps might be, where we need to promote further growth and what individuals’ professional goals are. We support their continuing education and the maintenance of license as well as professional memberships and associations.

Our clinical leaders represent AMN Healthcare broadly in the communities our clients serve, as advocates for patient safety, workforce wellbeing, and more broadly, the health of our nation. It is also critical that our leaders are invested in the team’s success and have a professional vision for themselves.

Recruiting the best takes a team approach

AMN Healthcare’s team approach extends to providing education to our recruiters. Through our Education Solutions department, we provide ongoing learning for recruiters and account managers around new practice environments, new disciplines and new specialties or procedures. This information is used when conducting the skills mapping process and understanding different levels of unit and patient acuity. Our recruiters match the skills and competences of our candidates with the level of care that's provided in each unit to ensure that care is delivered safety, professionals are working at the top of their license and professional growth is ensured with every assignment.

We look at the quality of a candidate’s experience, not just their work history. We take great care in assessing their level of knowledge on specific procedures to determine if they can function independently in a particular setting, if they need more support and supervision or if they’re not the right match for the needs of that specific role.

Through the application and booking process – virtual interviewing, obtaining references, assessing skills and additional information gathering – our clinical team and recruiters work closely to ensure the right placement is made every time. Even beyond placement, we continue to support our healthcare professionals through professional coaching, conflict resolution training, mental health resources and support through times of personal or professional crisis.

For more information, please visit amnhealthcare.com