Telehealth utilization declined by an average of 40.3% a month last year compared with 2020, an analysis published last month shows.
Telemedicine skyrocketed in popularity during the COVID-19 pandemic's peaks starting in 2020, but declined as people returned to physician offices last year, according a review of commercial, Medicare Advantage and Medicaid managed-care claims by the analytics firm Trilliant Health. The company compared telehealth utilization during the March through December 2020 period with 2021 to determine the trends.
Among the states, South Dakota saw the largest drop, with 60.2% less telehealth usage last year. Wyoming and Mississippi were close behind with declines of 59% and 57.9%, respectively. The smallest declines occurred in New Mexico, Oregon and Arizona.