Vice president of physician and advanced practice provider attraction, Corewell Health
Stephanie Ostrander is an adrenaline junkie and puzzle solver at heart—two qualities that make her especially adept at navigating the monumental challenges of healthcare staffing.
During her more than 17 years at Corewell Health, a nonprofit health system based in Grand Rapids, Michigan, Ostrander has helped set many records for recruitment and retention. Her staffing strategies, which revolve around community needs assessments, led to a record 650 employees recruited last year.
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Under Ostrander’s leadership, the retention rate of residents and fellows trained at Corewell has doubled.
“Overseeing physician and advanced practice provider recruitment is an amazing opportunity to find creative ways to attract top talent from around the world,” Ostrander said. “And it's complex. There's not an endless supply of talent out there.”
Ostrander has also led efforts to ensure the underserved have continued access to care.
A case in point: After hearing about the retirement of a longtime primary care doctor in Buchanan, Michigan, a small rural community with few providers, Ostrander initiated a partnership with the city. A $100,000 city grant pays for part of the salary of a Corewell resident physician who now practices family medicine at the system's Southwestern Medical Clinic in Buchanan.
“The most rewarding part of my job is recruiting the very talent that saves many lives of my friends and neighbors,” Ostrander said. “That is a really amazing responsibility.”