Best Places to Work in Healthcare - 2024
Rank 15 - Provider/Insurer
SCAN Group
Long Beach , CA
Years on the list: 2
Number of U.S. employees: 1,571
Voluntary employee turnover: 10%
What leaders say: “SCAN Group is a not-for-profit healthcare organization dedicated to tackling some of the biggest healthcare issues for older adults, including chronic illness, access to care, homelessness, inequities and loneliness. SCAN received 4.5-star ratings from the federal government six years in a row through 2023, demonstrating exceptional quality care.”
From the Winner (Sponsored Content)
SCAN: A truly exceptional place to work
SCAN Health Plan is one of the nation’s foremost not-for-profit Medicare Advantage plans and serves more than 277,000 members in California, Arizona, Nevada, Texas and New Mexico. Working at SCAN is a unique experience. At SCAN, differences are celebrated, equity and fairness are embedded in our operations and decision-making, inclusion is the norm, and everyone has a sense of belonging and the ability to share their unique perspectives and ideas.
A cornerstone of SCAN's culture of excellence is its unwavering commitment to Diversity, Equity, Inclusion and Belonging. What sets SCAN apart from others is that DEIB initiatives are integrated into its operations and decision-making. Employees are respected for their diversity and encouraged to showcase their true selves at work. To honor the staff’s diversity in religious beliefs and culture, SCAN adds an extra floating holiday to every employee’s PTO allotment, which enables them to observe religious and other personal days that are important to them.
Likewise, four Employee Resource Groups foster allyship and inclusivity, hosting programs such as guest speakers, holiday celebrations and the popular annual drag show.
Each year, SCAN dedicates an entire week to learning. During Cultivate Week, employees prioritize learning new skills and information. SCAN also invests in its employees’ development through training programs, tuition reimbursement, online and in-person learning opportunities and a mentorship program that pairs employees looking to grow in their professional development with leaders who can help enable their success.
Another way SCAN invests in employees is through its industry-leading benefits programs. SCAN provides robust subsidization of health costs to ensure that our employees and their families can afford quality healthcare. Despite annual increases in the cost of employer-provided health insurance, SCAN has not raised employee premiums on health benefits since 2021. Aside from health benefits, SCAN also offers a generous retirement program, paid caregiver leave, pre-paid legal assistance and free access to gyms and fitness experiences nationwide.
Lastly, SCAN’s dedication to community engagement is another pillar of its culture of excellence. The organization actively encourages employees to engage with and contribute to their communities through various benefit programs and volunteer opportunities. SCAN offers each employee two full paid days to be used for volunteering. Each year, SCAN organizes a companywide volunteer day where employees are encouraged to volunteer together in their local communities. By aligning work with a greater cause, SCAN creates a workplace where employees are motivated by a shared mission to make a difference.
Ultimately, what may separate SCAN from most other workplaces is that SCAN employees say they make a difference in their work. Recently, 97% of surveyed employees said they “feel good about how we contribute to the community.” Statements like these validate what has always been the SCAN employment philosophy: treat employees well, and our members will reap the benefits.