Brightside Health
Telehealth
OVERVIEW: Brightside Health is transforming telemental health care by delivering comprehensive, accessible and innovative solutions for high-risk patients. Specializing in treating high-severity cases, including those at elevated risk for suicide, Brightside combines AI-supported care with clinician expertise to achieve life-saving outcomes.
IMPACT ACHIEVED: In 2023, Brightside’s Crisis Care program demonstrated its impact by significantly reducing depressive symptoms and suicidal ideation. Of those who graduated, 80% did so in just eight sessions or fewer, with nearly 90% continuing ongoing care. Expanding its reach, Brightside achieved 100% Medicare Part B coverage in 2024, increasing access to 130 million covered lives, including seniors with high rates of suicidal ideation. Its February 2024 Medicaid expansion further underscored Brightside’s commitment to underserved populations. Brightside also diversified its offerings by acquiring Lionrock Recovery, adding virtual intensive outpatient programs for substance use disorder. Lionrock’s 80% engagement rate at 30 days far exceeded traditional benchmarks.
DISTINCTIVE EDGE: Patients praise Brightside’s personalized care, describing transformative progress in mental health. With AI-driven innovation, measurable outcomes and expanded access, Brightside Health sets a new standard in telehealth, addressing critical gaps in mental health and substance use treatment while saving lives.