Top Women Leaders in Healthcare - 2023

Mercado has tirelessly worked to improve healthcare quality for the past decade. She has been instrumental in helping NAHQ achieve and maintain financial success, with more than 300% revenue growth since she took on the executive role nearly 10 years ago. Association membership has nearly doubled during that time; the Certified Professional in Healthcare Quality credential has seen a similar jump. Mercado has played a major part in attracting female employees to high-level roles in the organization, with women heading marketing, finance, education and new product development efforts.