CEO and executive director, National Association for Healthcare Quality
Mercado has tirelessly worked to improve healthcare quality for the past decade. She has been instrumental in helping NAHQ achieve and maintain financial success, with more than 300% revenue growth since she took on the executive role nearly 10 years ago. Association membership has nearly doubled during that time; the Certified Professional in Healthcare Quality credential has seen a similar jump. Mercado has played a major part in attracting female employees to high-level roles in the organization, with women heading marketing, finance, education and new product development efforts.