When Sutton-Wallace was tapped to become chief operating officer of Yale New Haven Health in 2022, the system was anticipating an operating loss of more than $600 million. In just a few months, she made targeted improvements to the health system’s revenue cycle and operational workflows, halving the deficit. Under her leadership, the health system has established a new Automation Center of Excellence that is expected to deliver $6 million in savings in 2023. Sutton-Wallace is also helping to drive a system-wide health equity analysis to identify disparities.