100 Most Influential People in Healthcare - 2023

With Lynch at the helm, CVS Health continued its push into healthcare in 2023, with a particular focus on quality and outcomes. It acquired Oak Street Health—which Lynch has said is a potential solution to the problem of unequal primary care access—and Signify Health, a home health provider. The major deals build on CVS’ ongoing efforts to expand into the industry: According to the company, it recorded more than 5.5 million MinuteClinic patient visits in 2022 and logged more than 10 million virtual mental health visits. This year, the company launched CVS Health Virtual Primary Care, geared toward providing round-the-clock, on-demand care for common illnesses and infections and scheduled mental health services. Before starting her current position in 2021, Lynch was executive vice president of CVS Health and president of its Aetna subsidiary.