Rank 22 - Provider/Insurer
VNA Homecare and Hospice of the Wabash Valley
Terre Haute , IN
Years on the list: 1
Number of U.S. employees: 85
Voluntary employee turnover: 27%
What leaders say: "The work of providing home health and hospice care is rewarding, but can also be emotionally draining. As a company, it's important that we focus not only on our patients and their families but also on our internal customers--our employees. Internal 'marketing' helps ensure that employees know the company's mission and vision, but also that they see their value to the organization. The communication to our staff regarding their value to the company helps to motivate and empower employees to deliver an exceptional customer service experience. Many competitors provide the same services we do, but what sets us apart is our team. Building a culture of satisfaction among our staff helps build a culture of satisfied patients and families that we are privileged to serve."