Best Places to Work in Healthcare - 2023

Years on the list: 6

Number of U.S. employees: 1,412

Voluntary employee turnover: 17%

What leaders say: "At Conway Regional, we focus on a culture of family and teamwork. Our brand promise 'to be bold, exceptional, and to answer the call,' best illustrates our day-to-day attitude. We seek to help staff align their values to the health system's mission by seeing their identity in their work and taking pride in our story. We engage staff through quarterly town hall sessions, which 85% or more attend. In the past six years, more than 50 nurses have been identified as Arkansas Great 100 Nurses—unprecedented for an organization our size. Excellence is furthered through physician alignment. Our Accountable Clinical Management model, a hospital-wide co­-management structure, allows us to be physician-led and professionally managed with direct input from both employed and independent physicians. Similarly, our Shared Governance Council provides a model for employees to impact their daily work through participatory decision-making."

From the Winner (Sponsored Content)

Conway Regional Health System, serving seven central Arkansas counties, offers comprehensive health services centered around a 170-bed acute care medical center. Our expansive offerings include heart health, orthopedic care, neurospine surgery, gastroenterology, women’s health, and more. Our care spans 10 primary care clinics, 7 specialty clinics, and a 70,000-square-foot health and fitness center.

In 2019, we began to manage Dardanelle Hospital, now Dardanelle Regional Medical Center. With over 220 physicians, Conway Regional uses an Accountable Clinical Management Model (ACM) for a unique shared governance, enhancing patient care.

Our health system ranks in the top 20% for employee engagement and the top 5% for Medical Staff engagement nationally. In 2020, Conway Regional achieved Magnet® designation as a refl ection of our nursing professionalism.

Since 2017, we have been consecutively named an Arkansas Best Place to Work, and since 2018, we have been consecutively named a Best Place to Work by Modern Healthcare.