As CEO of WellSpan since 2019, Gapstur has spearheaded the implementation of artificial intelligence in exam rooms throughout the health system’s eight hospitals and 220 other care sites. The pilot proved effective: Seven out of 10 providers reported diminished fatigue and burnout during the 14-month trial ended October 2021. Meanwhile, average documentation time was cut in half, and 80% of patients and providers cited improved care experience. Gapstur credits her ability to connect at the bedside level to her clinical training as a nurse. “It’s brought me closer to how healthcare really works behind the scenes and has helped me to understand what patients and families go through,” she says.