Senior vice president and chief digital officer,
Ronanki and his team were key players in the creation of Sydney Health, a mobile app that simplifies and personalizes options for Anthem members. It includes a symptom checker, smart provider search and more. Anthem added a COVID-19 tracker during the pandemic, which helped members connect to a doctor virtually and locate testing sites. From 2020 through the first half of 2021, there were nearly 300,000 downloads and more than 44,000 completions of the symptom checker tool. Over the course of the past five years, Ronanki’s team has grown Anthem’s digital footprint in other ways, including the launch of Anthem Skill, an Alexa tool that allows members to access plan benefit information, refill prescriptions and more via voice commands. In 2020, nearly 3,000 Anthem commercial plan members accessed it with more than 8,000 questions.