London Lomax, 32
Vice president and head of joint venture business operations, Aetna
At the outset of the COVID-19 pandemic, Lomax led Aetna’s Virtual Colleague Resource Group, which provided best practices and tips for helping staff adjust to working remotely. He also spearheaded creation of an improved operating model to quicken the company’s growth priorities. Beyond that, he kept his unit focused on financial and strategic benchmarks, including growing joint venture performance. Allina Health Aetna membership represents 33% of admissions, Banner Aetna covers 55% of admissions, both tops in their markets. And Sutter Health Aetna membership represents a 19% share of admissions.