Elizabeth McClaine, 40
Vice president of commercial products, Neighborhood Health Plan of Rhode Island
Since launching in 2014, the Affordable Care Act exchange plan has boosted market share every year, going from 3% market penetration to nearly 76%. Its retention rate hovers around 80%. The commercial line that McClaine oversees has since 2017 added $56.7 million in net income. In 2020, McClaine took on responsibility for member benefits and payment policy and in 2021 the company’s average premium was $166 lower than its competitors. She is working to add coverage for in-office interpreters and doula services, as well as waiving cost-sharing for hypertension drugs.