Jill Hoggard Green
President and CEO, The Queen's Health Systems
Like many organizations, the Hawaii-based health system quickly transitioned to telehealth during the pandemic and was able to keep it at 25% for ambulatory visits even as in-person visits picked up again, giving patients more access to clinicians. Under Green’s leadership, the system also launched a COVID “long-haulers” clinic and built an infectious-disease unit at The Queen’s Medical Center in Honolulu to better position the system for future disease outbreaks and disaster response. The health system also entered a number of unique partnerships over the past year, including a data analytics venture to improve cost-cutting, a joint venture to get certificate-of-need approval for new dialysis center, and expanding its urgent-care footprint through acquisitions.