50 Most Influential Clinical Executives - 2021

Under Moss’ leadership, Nemours grew telehealth visits 2,200% just three weeks after COVID-19 hit the U.S. Simultaneously, the health system increased the number of providers trained to use telehealth from 175 to more than 800. It also developed protocols for remote rounding, doing 340 virtual rounds per week and created telehealth program that enabled child well visits to stay at pre-pandemic levels. Moss continues to be a vocal advocate for value-based models, including creation of a medical home model at Nemours. The system also implemented new screening tools to assess families’ social determinants of health and uses that data to drive interventions.