Ashley McClellan,
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CEO, Research Medical Center
Research Medical Center became HCA Midwest Division’s designated hospital for COVID-19 patients seven months after McClellan was named CEO. But dealing with crisis was nothing new for McClellan, who ran an HCA hospital in Houston during Hurricane Harvey in 2017. During the pandemic, she started virtual town hall meetings for every shift and regularly rounded in patient-care areas to gather real-time patient satisfaction insights. She was named the Young Healthcare Executive of the Year in 2018 by the American College of Healthcare Executives.