Top 25 Innovators - 2019
Chief information officer, UCHealth
Among the innovations Hess has pioneered at UCHealth is a machine-learning initiative that not only created efficiencies in the operating room, but increased revenue by $10 million. It redesigned scheduling across the system to better manage OR availability. The real-time program gave surgeons greater control of scheduling procedures. Hess also launched an innovation center, which uses data to reduce variation and improve workflow.