Top 25 Innovators - 2019
Consumerism
Matthew Muhart
Executive vice president and chief administrative officer, Memorial Healthcare System
Muhart led a team that created a price transparency tool. It’s part of the health system’s broader Right to Know initiative, which arms patients with information to make informed decisions. The price transparency tool offers out-of-pocket cost estimates on more than 330 procedures. In the fourth quarter of 2018 alone, there were 7,000 searches. Of the 307 price quotes given, Memorial was able to confirm 24% of consumers had the exact procedure done and 42% of the consumers has a closely related procedure done. Net revenue was $1.5 million from those patients.