Top 25 Innovators - 2019
Associate vice president, ProMedica Innovations
To solve the problem of claims denials, Hammerling and his team worked to develop a solution called I/O Surg. It allows for the correct billing code and patient status to be submitted in just two clicks. During the first six months of implementation in 2017, the system reduced claims denials by $1.36 million. As use of the tool is expanded to other service lines and the overall revenue cycle, reimbursement is expected to climb and staff will spend less time chasing denials.