50 Most Influential Clinical Executives
Passionate about quality improvement, Kaplan in 2017 instituted workshops across Virginia Mason aimed at spreading best practices. The training sessions included patients and family members working side-by-side with clinicians. He supported expansion of the system's Patient Family Partners program, which pairs patients undergoing a surgery with others who have had a similar procedure. Virginia Mason received a top rating from the Leapfrog Group for the 12th straight year.