100 Most Influential People in Healthcare – 2018
Rank 32
Paula Steiner
President and CEO, Health Care Service Corp.
Steiner has served as CEO of the large insurance company since 2016. Under Steiner's leadership, HCSC is financially strong and increased operating revenue to $37.5 billion in 2017 compared with $34.5 billion in previous year. Statutory net income jumped to $1.3 billion in 2017 compared with $106 million in 2016. HCSC opened an innovation lab in 2017 with the goal of finding new ideas to address access and affordability.